SBCERS Member Services Representatives are available for in-person and virtual meetings. Meetings will be held in-person in Santa Maria and Santa Barbara.
Santa Maria: Board of Supervisors Hearing Room in the Joseph Centeno Betteravia Government Administration Building
511 Lakeside Pkwy, Santa Maria, CA 93455
Santa Barbara: Coastal Room in the Employees’ University
267 Camino Del Remedio, Santa Barbara, CA 93110
Members may choose between 20-minute or 60-minute appointments.
Some examples of 20-minute appointment topics for active members include discussing service purchase of medical leave or extra help time, or divorce. For retired members, a 20-minute appointment may be useful to help with tax withholding changes, Health Reimbursement Claims, direct deposit changes, or insurance questions.
60-minute appointments for active members include pre-retirement or retirement counseling sessions. Retired members should book a 60-minute appointment for topics such as death benefit claims or continuance onboarding.